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Welcome to One UniCredit, our new digital hub for information on how the bank is responding to the challenges of COVID-19.

We want to keep you up-to-date with what is going on within the Group and share stories from all of our markets.

Help us to make One UniCredit lively and engaging by sharing your ideas for new content that could be added over the next few weeks. Please send your feedback and ideas to

Branching out: how to bank without leaving your home

Most of the transactions traditionally carried out in the branch can be completed via remote channels from the comfort of your own home. Here are some simple solutions avoid visiting a branch.

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Branch hero: Cesare Moiola

Cesare Moiola, senior small business banker in Lombardia, explains how he and his colleagues were able to help a client with an unsecured loan in just one day. "It was a beautiful operation," he says, "and used all of the bank's digital tools."

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Five tips for caring for the elderly

It’s important to "Do the right thing" when it comes to looking after older people. They are more vulnerable in this difficult time, so we all have to make sure they are safe. Here are five simple tips!

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Your network needs you!

As thousands of UniCredit employees are working from home, the number of people connecting remotely to our VPN has skyrocketed. Group Chief Information Officer Daniele Tonella sets out some simple rules to help us all get the most from our network.

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